Sign 1: your site takes more than 3 seconds to load

This is the easiest warning sign to check, and the most damaging. Google's research shows that 53% of mobile visitors abandon a site that takes longer than 3 seconds to load. If your site is slow, you're losing more than half your traffic before anyone has read a word of it.

How to check it in 30 seconds

Go to PageSpeed Insights (pagespeed.web.dev), enter your URL and look at the score. Below 50 on mobile, your site is costing you customers every day.

Sign 2: your site doesn't work properly on a phone

In most European markets, more than 60% of web traffic now comes from phones. If your site makes people pinch to zoom, scroll sideways, or tap buttons that are too small for a thumb, you lose those visitors.

Look at your own site on your phone right now. Would you happily browse it? If the answer's no, your potential customers won't either.

Browsing a website on a smartphone
More than 60% of web traffic comes from phones. A site that isn't built for them loses those visitors instantly.

Signs 3 and 4: dated design and no SSL certificate

03

Your design is from before 2020

Garish gradients, Comic Sans, Flash animations (yes, really) or a rigid column layout tell a visitor straight away that nothing here has been touched in years. People join the dots between a tired site and a business that has stopped moving.

04

Your URL starts with HTTP, not HTTPS

Without an SSL certificate, Chrome and Firefox show your visitors a "Not secure" warning. Plenty of them leave on the spot. On top of that, Google has been pushing HTTP sites down its rankings since 2018.

"Your website is your shop window online. A dated or neglected one says exactly what a dirty shopfront says: don't trust this place."

Signs 5 to 8: conversion problems

05

There's no clear call to action

Someone reads your site, likes what they see, and then has no idea what to do next. No visible contact button, no phone number at the top of the page, no obvious next step: that's a warm lead walking away.

06

Your content is out of date

Prices that no longer match what you charge, services you stopped offering, a copyright line that still says "© 2019". Every stale detail chips away at trust.

07

You can't update it yourself

If every small change means going through a developer (and paying for it), you'll simply stop making changes. A site frozen in time loses ground with Google and with your customers.

08

Your site brings in no enquiries at all

If your site has been up for more than six months and the contact form has never once fired, that isn't bad luck. Something is wrong with the design, the SEO or the trust it inspires, and it can be fixed.

Recognise three or more of these?

Then it's worth taking a redesign seriously. Every extra month with a site that doesn't convert is another month of customers and revenue you never see.

A new, professionally designed website
A redesign done properly usually pays for itself within a few months, as long as the basics are right.